If you still need help,contact Apple Support. I can confirm that tvOS 15.5 did not resolve this issue. One might think that an iOS app cannot control a TV's volume because an iPhone . If you have an Apple TV 4th generation, go to Settings>System>Reset; and for an Apple TV 3rd generation, go to Settings>General>Reset. Volume control on 4K Apple TV not working. After that, you may charge the Apple TV remote with a lightning wire. You can fix this error in many ways. Aug 22, 2020 11:46 AM in response to vazandrew. Try unplugging the Apple TV adapter and reconnecting it after at least 10 seconds to see if it fixes the issue. What did work is this: on Apple TV, settings, remotes and devices, other devices, remote app and devices, select my iPhone, forget this device then re-pair it . Press and hold Back (or Menu) and Volume Up for five seconds. The on/off features of the Apple TV remote to control the TV do work. I use the same workaround but is not the same. User profile for user: That is unusual. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. You can configure the Siri Remote to turn your TV on or off, change the input to your Apple TV, and even control the volume. I just got a new TV, and after I connected my Apple TV I can't control the volume using the remote. There are some steps that you can try to fix the problem. And in my remote on my iPhone I was able to use my bottoms on my phone to control the volume Aswell. My Apple TV 4K+ Volume Feature Not Working. Click on "Learn New Device". I went to settings and added a new device for tv volume. If your Apple TV remote volume buttons don't seem to work, here are several things you can do. Any ideas? This is just with watching something on the apple tv. Posted on Feb 6, 2022 6:02 AM View in context. After discussion with a DTS Engineer, he found a workaround (rdar://42881405 Volume control is disabled when connected to Apple TV using AirPlay ). If your Apple TV remote isn't working, one possible solution is to use your laptop as a remote control. After this it said I could control volume. It did work perfectly until tvOS 15.3 or .4 came out. Perform a Sound Test. HDMI-CEC is enabled and Volume Control is set to "Auto via HDMI" on Apple TV. User profile for user: This site contains user submitted content, comments and opinions and is for informational purposes The app lacks on-screen volume buttons, but this support article says that hardware buttons on side of an iOS device must control volume (which they don't). If the Volume button is dimmed, use the volume button on the remote that came with your television. Everything worked fine until a night or two ago. This article tells you, what are the ways to fix Apple TV Remote Volume not If the volume control on your Siri Remote or Apple TV Remote does not work automatically and your TV has no sound, you can program it manually: The volume of your Television or receiver can be controlled separately with your Siri Remote or Apple TV Remote, but not both at the same time. That hardware is not capable of sending IR and thus it can only work with HDMI CEC. Ive also done a full AppleTV reset to factory settings when that failed too. After a firmware update to the Apple TV Remote the volume buttons and mute button stopped working via IR, to fix this reset the remote by holding the home bu. Very strange issue. volume up is working but volume down will not work. The following are some ways to use your iPhone as an Apple TV remote: If the problem persists even when trying all the above troubleshooting methods, you may need assistance from Apples support staff to get the remote fixed. Source. During playback, you can control your TV or audio/video receiver volume with the Siri Remote. The Apple TV Remote will be unpaired, and a message will appear on the screen. If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Sep 2, 2021 4:14 AM in response to Urquhart1244. All postings and use of the content on this site are subject to the. Ive also talked about checking the remotes battery. This included the mute button. The status light onyour Apple TV will turn off and on again. This sort of partial function usually indicates the remote needs to be reset, then paired again with the ATV4K. Make sure that the remote is about three inches from the Apple TV. Apple TV remote works except volume with my Samsung tv, If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Feb 6, 2022 6:02 AM in response to Mannygator, User profile for user: O controle remoto Apple TV 4K oferece acesso a todos os aplicativos e recursos, como chamar a Siri para abrir aplicativos e controlar a reproduo de contedo em aplicativos de streaming. unplugged all hdmis and power to all devices. 0 comments. To reset the volume, go to Settings>System>Reset. Does the problem go away for a while after a soundbar restart? How To Fix Apple TV Remote Volume Not Working. However, a user on Reddit managed to figure out a potential workaround. Make sure Control TVs and Receivers is selected under home theater control. I can however control the volume when I connect my AirPods , so the issue only occurs when its through my tv speakers themselves . I keep playing with all the settings and it seems to be either power control works or volume control works, both won't work . If it's not, set it to that and give it a . Switch HDMI inputs. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of 2. Youll be prompted to enter a four-digit passcode displayed on the Apple TV screen by your iPhone. control volume via receiver via IR or control volume TV via IR. Set up your single or stereo pair of HomePod or HomePod mini speakers as the default speaker (s) for Apple TV . Apple TV Volume Is Not Working: The TV/Control Center button and the Volume Down button have to be pressed at the same time. Apple TV remote can/cant control volume on TV? This site contains user submitted content, comments and opinions and is for informational purposes Jun 1, 2022 1:29 AM in response to baeda_. Available in Black and Saddle Tan, this compact bag is stylish and practical. Im pretty sure the new Siri remote firmware (0x0061) broke IR functionality for me. After the process is complete, your Apple TV not playing sound will be fixed. You will have to select Learn New Device from the drop-down menu. Also I guess that as long as the native remote control does control the volume, my TV is compatible with this feature. Any suggestions on how the heck we can get Apples attention on fixing this? provided; every potential issue may involve several factors not detailed in the conversations Volume control on 4K Apple TV not working. Choosing any of the IR options results in losing volume control functionality via iOS Apple TV remote, reset to factory Soundbar, Apple TV and LG TV. ask a new question. Switch on your TV and keep the Remote app open on your device. Tried with eARC, ARC, directly connected to the soundbar, connected via TV. Also, make sure the batteries you are using on the remote arent too old or defective, in which case you would need to purchase new batteries. Reset the ATV, Soundbar and TV already but no luck. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. I just wanted to follow up on this forum with an update. Remotes and Devices. If your speakers aren't showing, select Add Equipment from the Equipment Control menu. Me setup is Apple TV > marantz AVR > Vizio tv. Ive got the same issue. I have HDMI Control turned on on all three devices, and Apple TV's volume control is set to Auto. That unfortunately, did not work. A forum where Apple customers help each other with their products. All other buttons worked. Keeping your tech safe and organized while you are on-the-go can be tough, but CASEBUDi Electronics Organizer Case has your back! If it turns out that the problem is with the Apple TV remote, you might be able to get a replacement. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of provided; every potential issue may involve several factors not detailed in the conversations greatvovan, User profile for user: It will help you protect yourself online with easy tools. Apple TV 4K, Choose 'Settings' and go to 'Audio & Video'. No updates installed on the soundbar in the meantime, May 23, 2022 10:41 AM in response to baeda_. The TV settings have not changed from when it was all good. If your remote is paired, you should see it listed under "Paired Devices.". Weve added a few reports below for reference: My Apple TV remote volume stops working every 1 2 months. Aug 18, 2020 11:20 PM in response to greatvovan, Aug 19, 2020 12:04 AM in response to Urquhart1244. The Apple TV will let you know that the remote is successfully paired with it. Each email reveals new things you can do with your phone (and other devices) with easy-to-follow screenshots. New Siri Remote not controlling TV Volume (IR). I went to settings and added a new device for tv volume. I recently got the LG C1 TV and I can't connect my Apple TV remote to control tv settings, such as volume. Long story short: I updated the firmware on my Samsung HW-Q800A Soundbar, installed two software updates (one was a major version update) in my LG CX TV and updated to tvOS 15.5.1.still no luck. My previous tv was able to be controlled by the Apple TV but it wasn't a smart TV like this new LG C1. Fairfield, Iowa 52556, USA We would love to provide you support on this. Hi Ap2837, Thank you for participating in the Apple Support Communities. Step 1: First, try the restart method listed above. Since the Apple TV Remote utilizes an IR Sensor to regulate the volume, you should clean both the receiver and the remote. ask a new question. P. priitv8 macrumors 68040. Use another remote. 1. Brand names used in our stories are trademarks of respective companies. Step 5. The volume control was set to Auto via IR (TV). But how the remote control immediately worked with my TV? Your iPhone is not able to send an IR signal. Press and hold the TV icon button and volume down button at the same time for ~5 seconds until you see the remote's status light flash off then back on. only. I tried the learn new device option. Step 2: When the Apple TV light starts flashing, release the buttons and check the 'Connection Lost . Easily Find iPad Generation & Model, How To Change Your Airdrop Name on iPhone, iPad & Mac, How to Find a Lost iPhone, Even If It's Dead or Offline (Feb 2023), Create a Contact Group on iPhonethe Easy Way! I have gone to the remote settings. Ive tried setting it to Receiver via IR and going through the Learn New Device setup. Check and Use Siri Remote to Ddjust the Volume. any proposed solutions on the community forums. User profile for user: If it isnt, change it to that and try it out. Ive seen some devices break CEC into several options On the ATV4K its just Settings > Remotes and Devices > HOME THEATER CONTROL: Control TVs and Receivers = On (Im pretty sure youve got this already:-). Check to see if your TV or receiver supports HDMI-CEC. Remote used to control tv/Volume. Before graduating in the spring of 2021 with her Masters degree in Literature, specializing in early 20th-century American and British Modernism, she was a college writing tutor and University English professor. Looks like no ones replied in a while. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. My Apple TV 4K+ remote is generally working except for its volume control feature which is non responsive. In some cases, it works after pressing the button multiple times. Refunds. I have turned on the CEC control which allowed . The other functions are tied to the Apple TV. Apple may provide or recommend responses as a possible solution based on the information Good luck, and happy watching! I gather it passes HDR and Dolby Vision correctly (even though Samsung doesnt really do Dolby Vision?). Quick tutorial on how to fix the Apple TV Siri remote (4k 2021) not controlling the volume on your tv.