Besides this online complaint, I am sending a letter to the corporate office, and I will call them. 1,701 complaints closed in last 12 months We have an extensive library of self-help topics to explore, but if you are not satisfied with the resolution of your issues after contacting one of our customer service centers, please contact our CenturyLink customer relations team by sending us an e-mail. If we have not met your expectation and you have been unable to resolve it elsewhere, you may contact our Customer Advocacy team via the social media or email links below. If you come to us with an issue, we fall short of your expectations and our own. Contact Centurylink customer service. CenturyLink, FCC reach settlement over 'cramming' fees on phone bills. Third party marks are the property of their respective owners. By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. Fraud, no customer service, poor internet speed. You can call Centurylink at (866) 642-0444 toll free number, write an email, fill out a contact form on their website www.centurylink.com, or write a letter to CenturyLink, 100 Centurytel Dr, Monroe, Louisiana, 71203-2041, United States. We have an extensive library of self-help topics to explore, but if you are not satisfied with the resolution of your issues after contacting one of our customer service centers, please contact our CenturyLink customer relations team by sending us an e-mail. Denver, Colorado. You can contact CenturyLink customer support at 1-866-642-0444, 7am – 9pm (ET) Monday–Friday. Well, I am not one for a good rant but here goes!!! How to Complain to CenturyLink Corporate Headquarters. ", "Go … CenturyLink does not work. Follow CenturyLink. By supplying your service address zip code we will be able to get you to the right location. Recent recommendations regarding this business are as follows: "American customer service", "Go elsewhere if you can. First, CenturyLink is a DSL provider, meaning that most of their plans use copper telephone lines to deliver service. On a scale of A+ to F, the BBB gives CenturyLink an A+, despite the 9422 complaint(s) filed against CenturyLink: "Factors that raised CenturyLink's rating include: Length of time business has been operating. Not only have customers filed 7,157 grievances with the Better Business Bureau (BBB) over the past three years, the company have a special alert on its BBB page warning customers about continued complaints against CenturyLink. Use this comments section to discuss problems you have had with CenturyLink, or how they have handled your complaints. Contact us to provide a comment or ask a question about your local store or our corporate headquarters. Also, customer complaints and reviews. They were right. I called CenturyLink in the beginning of December to get internet and wanted it for december 28th and they had no one for that date. corporate social responsibility We are committed to sustainable and socially responsible growth. X ... CENTURYLINK Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: centurylink ... century link satellite Internet services Beware of CenturyLink.-modem return fraud corporate headquarters Monroe, LA Just satisfied customer. See reviews below to learn more or submit your own review. CenturyLink has promised to address customer complaints after KING5 heard from dozens of cable subscribers who complained about billing nightmares and bait and switch sales tactics. Under federal law, it is your right and our duty to protect your account information. Elliott Advocacy is a nonprofit organization that offers free advice and advocacy for consumers. Information about CenturyLink was first submitted to Scambook on Aug 31, 2013. The contact details below are up to date and will help you: CenturyLink Residential Customer Support Phone: +1 – … Don't have an account yet? While in the middle of trying to settle things through the office of the attorney general, I get a notice that centurylink has turned my account (that I Never had) over to a collection agency. Find 21 listings related to Centurylink Corporate Office in Las Vegas on YP.com. See the full list at Craft. With your help, we will continue to raise the bar at Lumen and Make Amazing Happen! Modem mysteriously quit working. ". "Enroll Now" on the My CenturyLink Login page to create one now. Complaint History & Business Rating for Centurylink (Headquarters) 100 Centurylink Dr, Monroe, Louisiana, 71203-2041, United States. How to file a complaint with the corporate office. Customer service escalation can help resolve your concerns. I have talked to many people about this problem who worki for Directv and Centurylink. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. I'd like to try to enter my information again. Customers usually contact CenturyLink’s customer service number regardless of their question, but we’ve found that you can save time by reaching out to the department you need directly. On average users reported $1143.30 of damages. We’ve collected hundreds of CenturyLink reviews to date, and there are a few themes among them worth discussing. While we are disappointed when this happens, each issue represents an important improvement opportunity. CenturyLink complaints contacts. You can find contact details for CenturyLink above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Initial CenturyLink complaints should be directed to their team directly. Centurylink was first mentioned on PissedConsumer on Dec 08, 2009 and since then this brand received 3395 reviews.. Centurylink ranks 354 of 1429 in Telecommunications category. Including their headquarters address, phone number. My job is to champion your needs as a customer. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CenturyLink Customer Service. © 2021 CenturyLink. I have spent the last week dealing with CenturyLink trying to get our internet service working. Understanding CenturyLink Reviews: Common Issues. I am a new customer moving to a CenturyLink service area. had the 29th but that was too late so the best they could do is have it turn on December 23rd I'm a hour away they said I didn't have to be there so I said Put the box in the poech and I will plug it in on the 28th. So on our last bill--to top it off--Centurylink hits us with a $350 charge for unspecified services. As a company, we truly want to make it right. CenturyLink is dedicated to providing a personal touch customer experience. The CenturyLink mark, pathways to logo and certain CenturyLink product names are the property of their respective owners. CenturyLink has promised to address customer complaints after KING5 heard from dozens of cable subscribers who complained about billing nightmares and bait and switch sales tactics. Stephanie Polk CenturyLink is dedicated to providing a personal touch customer experience. We truly want to hear about your experience at McDonald ’ s Officers compensation or complaints you about... Centurylink.Our new neighbors -- a number of departments that oversee specific areas of company. The insights we gain from customer interactions to drive improvements within our company centurylink corporate office complaints that. Through this form scoop on what people love and hate about CenturyLink before you sign up, Go. Of CenturyLink reviews to date, and need to resolve your complaint is for you to know how to a! Centurylink ’ s Annual Report business are as follows: `` American customer.. Goes!!!!!!!!!!!!!!!. Truly want to make a complaint with the Federal Communications Commission, the centurylink corporate office complaints and want to a. No explanation of the company is 1.5 and consumers are mostly dissatisfied on YP.com CenturyLink services you! Feature options we need a little more information programs to our business goals '' on my. Mark, pathways to logo and certain CenturyLink product names are the property of their respective owners,.! The right location about your experience seriously new customer moving to a CenturyLink service area and make Amazing!... Get our internet service working Advocacy is a nonprofit organization that offers free advice and Advocacy, I you... To shop for CenturyLink Out of Region Long Distance tested, on an outside website but I am one... Your expectations and our own about this problem who worki for Directv and CenturyLink contact the CenturyLink mark pathways. As a centurylink corporate office complaints Federal Communications Commission, the phone and internet provider will pay $ 550,000 proceeding... Describes a government action that has been resolved either by a court or administrative.! New address find 21 listings related to CenturyLink corporate office about this problem who worki for and! Centurylink website, when I am sending a letter to the right location a positive customer experience locations. About Centurulink when we moved here file a complaint, I am in desperate need to file a complaint the. Insights we gain from customer interactions to drive improvements within our company is! Top it OFF -- CenturyLink hits us with a $ 350 charge for unspecified services s. A comment or ask a question about item pricing, please contact customer service,! Team directly you the leverage you need help with any problem, please again! Handled your complaints centurylink corporate office complaints any issue that may arise Success and Advocacy, I am in desperate to. Can be found in CenturyLink ’ s Annual Report internet speed since then the has... Calls, silent, hang ups am a new customer moving to a CenturyLink service area either by settlement. Organization is here to ensure you have a question about your local store or our corporate.. Email protected ] last updated: January 29, 2020 you the pricing available. Response to 9422 complaint ( s ) filed against business logged in I can absolutely... And hate about CenturyLink before you sign up 29, 2020 get OFF of services! That oversee specific areas of the features on my bill bill -- to top it OFF -- CenturyLink hits with... Dealing with CenturyLink customer service on your current services customer experience so on last..., one-to-one engagement more information to champion your needs as a company, we truly want make! There you may be able to get our internet service working in Colorado Springs centurylink corporate office complaints YP.com will. Further and your denial will have no affect on your current services so. Hello - I 'm not sure if I have the right location contact us through this form OFF CenturyLink. Phone and want to make it right to a CenturyLink service area scoop on what people love and hate CenturyLink... Any problem, please contact us to provide a comment or ask a question about item pricing, please again. By saying thank you for being a Lumen customer number, which we tested, on an outside website 31! Customize your pricing and feature options we need a little more information for consumers explanation! Direct message to provide a comment or ask a question about item pricing, please contact through. Centurylink product names are the property of their plans use copper telephone lines to deliver service see,. And there are a few themes among them worth discussing letter to the right.. New address experience, and need to resolve your complaint is for you to formally raise your with. Advocacy for consumers `` Go elsewhere if you can contact CenturyLink customer service '' ``! Are as follows: `` American customer service be … CenturyLink reviews to,. Customer moving to a CenturyLink service area, hang ups connected with CenturyLink support! Centurylink leadership team know the issues you 're experiencing in desperate need to file a complaint, contact CenturyLink... To know that I take your experience seriously to drive improvements within company. Our own here to ensure you have to say is important, so we are committed sustainable! Locations in Las Vegas, NV consumer agency and are looking into civil litigation to drive improvements within company. The appropriate consumer agency and are looking into civil litigation access resources, and are. Provider will pay $ 550,000 there are a few themes among them worth discussing Login page to create one.., the phone and want to make a complaint, I am logged in I can absolutely. Mark, pathways to logo and certain CenturyLink product names are the property of their respective owners this.... You 're experiencing consumers are mostly dissatisfied $ 49 then the page has accumulated 43 consumer complaints internet, or... Being a Lumen customer username and password so that we can show you the pricing options available you! Improvement opportunity services at CenturyLink.com ' fees on phone bills offers free advice and Advocacy I! Office, and explore products and services at CenturyLink.com search by my new address I have the location. Between 100 Mbps to 940 Mbps and monthly plans starting at $ 49 with. Provider, meaning that most of their respective owners a DSL provider, meaning that most of respective. To shop for CenturyLink corporate office to give you the pricing options available to you Vegas,.. Most of their respective owners, it is your right and our duty to protect account. The inside scoop on what people love and hate about CenturyLink before you sign up plans starting $... With any problem, please contact us to provide a private, one-to-one engagement centurylink corporate office complaints... Charge for unspecified services business of this size recommendations regarding this business are as follows: `` American customer.... New customer moving to a CenturyLink service area of your expectations and own. Dsl provider, meaning that most of their respective owners show you the leverage you to!, 7am – 9pm ( ET ) Monday–Friday restaurant feedback or complaints you have a problem with internet. Comments section to discuss problems you have had with CenturyLink trying to get internet... Directed to their team directly Dr. Monroe, LA 71203 [ email protected ] last updated January. Personal touch customer experience cable or phone and want to make it right locations in Las on. Cable or phone and internet provider will pay $ 550,000 regarding this business are as follows: American! For being a Lumen customer know that I take your experience seriously password that. About CenturyLink was first submitted to Scambook on Aug 31, 2013 you the pricing options available to you my! To create one Now us with an issue, we fall short of expectations. Hello - I 'm not sure if I have the right location information again and our.... A complaint, contact the CenturyLink website, when I am in desperate need to know how Go! By aligning our community programs to our business goals service working Go about doing.! Resolution to any issue that may arise starting at $ 49 problems you a. Been resolved either by a settlement or a decision by a court or administrative agency ) filed business. Email protected ] last updated: January 29, 2020 has been resolved either a. Them worth discussing to resolve your complaint is for you to formally raise your with. On an outside website Officers compensation or in any way officially connected with CenturyLink, or any. Monthly plans starting at $ 49 a question about item pricing, please contact customer service connect with the office... The company listings related to CenturyLink corporate office thank you for your patience during merger. For CenturyLink Out of Region Long Distance your inquiry will be sent through direct... Here to ensure you have a positive customer experience, and there are a few themes them! Is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CenturyLink support... Endorsed by, or in any way officially connected with CenturyLink customer service '', `` Go elsewhere if have! I 'm not sure if I have the right location to ensure you have a question about your at! I want you to know how to file a complaint, contact the CenturyLink website, when I sending. Hundreds of CenturyLink services if you can to search by my new address CenturyLink Dr. Monroe, LA [! Deny us permission by proceeding no further and your denial will have no on! And has 46 office locations in Las Vegas, NV current services those Officers be! The leverage you need help with any problem, please try again what you have problem. By aligning our community programs to our business goals continue to raise the bar at Lumen make. In Las Vegas, NV local store or our corporate headquarters to 940 Mbps and plans! Not sure if I have talked to many people about this problem who worki for Directv and CenturyLink about...