If you are directly impacted by COVID-19, we do not wish disconnect service. St. Charles: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Anne, If you are frightened about losing power or heat, then call 612.824.7357 now to set up a free conference to discuss your options. Extending Cold Weather Rule protections, including by reconnecting customers who have been disconnected. Working with members on reasonable payment arrangements; waiving late fees. request to the state’s electric and gas utilities, Detroit Lakes Public Utilities Commission, Goodhue County Cooperative Electric Association, Itasca-Mantrap Cooperative Electric Association, Renville-Sibley Cooperative Power Association, Stephen Public Works and Utilities Department, Wright-Hennepin Cooperative Electric Association, CUB’s outreach team helps Minnesotans maintain crucial utility service during the COVID-19 crisis, Minnesota’s regulated utilities ordered to reconnect shutoff customers, temporarily stop penalizing customers for overdue bills, https://docs.fcc.gov/public/attachments/DOC-363033A1.pdf, https://www.verizon.com/about/news/our-response-coronavirus, https://www.edockets.state.mn.us/EFiling/edockets/searchDocuments.do?method=showPoup&documentId=. Arranging payment plans based on the financial resources and circumstances of the customer. Waiving late fees until future notice. Our member service team is available via phone and online chat, Monday – Friday, from 7:30 a.m. to 5:30 p.m. It’s not clear to me how that law applies if an entire section of a utility system is shutting down, but I would think there would be some protections for customers. Any recommendations are appreciated. Does anyone know if the Red River Valley utilities companies are following this as well. Minnesota Energy Resources: Suspending residential and small business disconnections. North St. Paul: Will not disconnect utility services and will waive late Arranging payment plans based on the financial resources and circumstances of the customer. The utility's filing did not address whether it reconnected customers or made payment arrangements during March and April. The Cold Weather Rule prohibits a utility company from disconnecting gas or electric utility service that is necessary to operate home heating equipment (such as a furnace) due to nonpayment of a utility bill during times of extreme cold. Arranging payment plans based on the financial resources and circumstances of the customer. Preston Public Utilities: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Blooming Prairie Public Utilities: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Madison: Suspending shutoffs scheduled for April 7 due to non-payment. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Additional information. Additional information. Aitkin Public Utilities: Waiving all late fees. Pierz: Discontinued penalties and disconnections for the months of March and April. Arranging payment plans based on the financial resources and circumstances of the customer. Henning: Extending Cold Weather Rule protections by restricting residential disconnections due to non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. New Ulm Public Utilities:Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Goodhue County Cooperative Electric Association: Refraining from residential customer disconnections. Morning Forecast Frost Forecast Forecast Archive 30/90 Day Outlook Forecast Abbreviations and Terms. Election results will be announced. Arranging payment plans based on the financial resources and circumstances of the customer. Rushford Municipal Electric: Will extend the Cold Weather Rule and will not disconnect residential customers for nonpayment. Jeffrey, are you referring to the steam system that was scheduled to be shut down in Virginia today? Arranging payment plans based on the financial resources and circumstances of the customer. Requiring documentation to show that hardships are incurred due to COVID-19. Arranging payment plans based on the financial resources and circumstances of the customer. We help the average person save $150 in 20 minutes, and if you have high bills, you could save substantially more, and we can advocate for you if you’re having issues with your utility. Please try again. Reconnecting customers entering into payment plans. Here is their statement: https://www.edockets.state.mn.us/EFiling/edockets/searchDocuments.do?method=showPoup&documentId={A0593771-0000-CC1E-80BC-B109973075C7}&documentTitle=20204-161736-01. Waiving late fees for residential and small business customers who have entered into payment plan. Depending on circumstances, payment plans will not exceed three months. Waiving late payment charges for residential and small business (general service) customers who are affected by the pandemic. East Central Energy: Suspending disconnections for nonpayment until the Stay At Home order is lifted. Arranging payment plans based on the financial resources and circumstances of the customer. With schools turning to distant learning, and a growing number of people telecommuting from home, we are here to keep the lights on for you. If you do not meet all the conditions of the Cold Weather Rule, mutually acceptable payment arrangements can be set up to prevent interruption of an electric service. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Additional information. Warren: Extending Cold Weather Rule protections indefinitely. If you are overdue on your bills or are currently disconnected, please contact your utility provider immediately. Waiving late fees for current billing cycle (as of March 30); waiving future late fees will be on a month-to-month basis. Lisa, I haven’t gotten a totally clear answer, but the utility may be delaying the shutoff. Brown County Rural Electric Association: Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. Extend Cold Weather Rule protections by restricting disconnection of residential customers for nonpayment of bills and reconnecting customers who have been disconnected for nonpayment. As a cooperative member, we encourage you to vote in the upcoming director elections. Waiving late fees to members who qualify for Cold Weather Rule protection (under 50% state median income). Current conditions and forecasts including 7 day outlook, daily high/low temperature, warnings, chance of precipitation, pressure, humidity/wind chill (when applicable) historical data, normals, record values and sunrise/sunset times Minnesota utilities suspending disconnections during COVID-19, This page is no longer being updated. Argyle: The city council meets on April 7 and will adopt a resolution at that time. The Cold Weather Rule, Section 216B.097 of the Minnesota State Statutes, provides that from October 15 through April 15 an electric cooperative cannot disconnect a residential consumer for nonpayment of service, if the disconnect affects the primary heat source and all of the following conditions are met: The consumer declares an inability to pay and completes the Inability to Pay form; and, Household income of the customer is at or below 50 percent of the state median income. The City will continue with (but may delay) disconnects as usual for those who are delinquent and do not qualify for Cold Weather Protection, and who have not shown hardship due to COVID-19. Arranging payment plans based on the financial resources and circumstances of the customer. Arranging payment plans based on the financial resources and circumstances of the customer. Minnesota Valley Electric Cooperative (Jordan): Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. This is a serious legal question, so I hope that the Attorney General’s office can help. Nielsville Electric Utility: Extending the Cold Weather Rule, waiving late fees, and contacting residents to make payment plans. Here is information about the FCC pledge: https://docs.fcc.gov/public/attachments/DOC-363033A1.pdf. Arranging payment plans based on the financial resources and circumstances of the customer. Our staff is just as vulnerable as anyone, so we are making adjustments to lower COVID-19 exposure risks. Nobles Electric Cooperative: Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Arranging payment plans based on the financial resources and circumstances of the customer. Mille Lacs Energy Cooperative: Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. St. Paul, MN 55101 There are no disconnected properties that are currently occupied. Waiving late fees. Fairfax: All disconnects are suspended for the next two billing cycles (as of March 19, could be extended. Arranging payment plans based on the financial resources and circumstances of the customer. Kandiyohi Power Cooperative: Consistent with Cold Weather Rule protections, refraining from residential disconnections. The response did not address the state’s request regarding reconnecting customers who are currently disconnected. Thank you. 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